Guests and customers from around the world will feel particularly welcome and valued if customer-facing staff are able to speak to them in their own language. As such, the ability to speak several languages is a highly desirable asset in the hospitality industry. At CLT Ltd our training helps all types of hospitality staff communicate more effectively - from a concierge at Harrods learning Arabic to a waiter at a Hawksmoor Restaurant in London improving their English.


English for Hospitality

With the increase in the number of foreign employees in the UK hospitality industry, learning English to communicate effectively in the workplace with colleagues and customers is essential. Kitchen porters, chefs, bar staff, waiters, receptionists, housekeepers and concierges have all benefited from our tailored training.

Hawksmoor Restaurants Case Study Wahaca Restaurants Case Study The Ivy Collection Case Study

Why Choose CLT Ltd for your English for Hospitality Training?

  • Total Flexibility

Do you want one-to-one training or a course for a class of up to 15 delegates from your organisation? You decide! Your course can be tailored to suit your specific requirements.

  • Learn whenever and wherever is best for you

You can choose to learn at a time to suit your work schedule – whether in the morning, over lunch, in the afternoon, evening or at the weekend. No need to waste time on travel, we can come to you. We can also conduct lessons online via Skype, Zoom, MS Teams and WebEx.

  • Focus on what you need to learn

Your course will be structured to incorporate those words, phrases, and terminology which are specific to your business.

  • Free Consultation

Before you start your course, we’ll discuss your current abilities in your target language and your objectives. In this way we can ensure that your course delivers exactly what you need.

  • Accredited Centre

CLT are an accredited centre for ABC Practical Language Awards so your employees can sit exams and achieve recognised language qualifications.

Hawksmoor and CLT have been working together for four years and we would highly recommend CLT to any company that is willing to invest in their staff and their personal development.

CLT recognises that every student has different development needs therefore all classes are tailored to a certain level of spoken and written English as well as paying attention to every student’s individual needs.

HR Manager, Hawksmoor